Gaya APA

Gaspersz, V. (2003). ISO 9001 : 2000 and Continual Quality Improvement (Cet. III). Jakarta: PT Gramedia Pustaka Utama.

Gaya MLA

Gaspersz, Vincent. "ISO 9001 : 2000 and Continual Quality Improvement". Cet. III Jakarta: PT Gramedia Pustaka Utama, 2003. Buku Referensi.